Returned Goods Processes & Secure Destruction of Expired or Waste Materials

Leakage of expired or waste products or packagingduring the returned goods and destruction processis another avenue for illicit traders to obtain genuine packaging materials. Returned goods processors and secure destruction providers should develop and maintain documented procedures for handling and securing damaged,expired and recalled products, including processing requirements for return to inventory,donation,destruction or other additional use.
These processesshould include:
l ·Ensuring a thorough reconciliation process from receipt to disposition and/or destruction.
l Establishing detailed procedures to manage count discrepancies.
l Securing the returned product throughout its transportation and handling from the point it leaves the customer until its final disposition.
l ·Designating employees to witness receipt/counting of deliveries. For high-value and controlled substances,the act of destruction should be witnessed or captured on video forfuture reference.
l ·Segregating all suspect products in a controlled environment. Ensuring adequate physical security at the returns processing location,including establishing a controlled space for returns,installing cameras for routine monitoring,and employing other measures,such as guards,access control points,fenced facilities,and screened and trained employees.






